1. Acceptance of terms
These terms and conditions apply to the BeatMe app (hereby referred to as the “Application”) for mobile devices that was created by FractalX Pte. Ltd. (hereby referred to as the “Service Provider” or “BeatMe”) as an ad-supported service.
Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application.
Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
2. Modifications to the app or terms
The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.
The Service Provider may also wish to update the Application at some point. The Application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the Application to) and you will need to download the updates if you want to continue using the Application.
The Service Provider does not guarantee that it will always update the Application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the Application when offered to you. The Service Provider may also wish to cease providing the Application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the Application, and (if necessary) delete it from your device.
The Service Provider may periodically update these Terms. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new terms on this page.
3. Your responsibilities
The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application.
The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.
Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
4. Third-party services
Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:
- Google Firebase (Analytics, Crashlytics, Cloud Messaging)
- AdMob / Google Mobile Ads
- Google Play Services
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.
5. User content and moderation
Users may upload, send, display, or otherwise make available content through the Application, including profile pictures, display names, group names, messages, reports, and other content submitted through the Application (“User Content”). You are responsible for the User Content you submit, send, display, or otherwise make available through the Application.
You may not upload, send, display, or share User Content that is illegal, hateful, discriminatory, violent, extremist, threatening, harassing, abusive, sexually explicit or exploitative, fraudulent, spam, or otherwise harmful. This includes content that infringes the rights of others, exploits or endangers minors, impersonates others, or uses symbols, imagery, usernames, display names, or group names associated with hate groups or extremist movements.
Private group messages are not routinely manually reviewed by the Service Provider. However, to enforce these Terms, investigate user reports, comply with applicable law, prevent abuse, harassment, spam, fraud, illegal activity, or other violations, and protect the safety, security, and integrity of the Application, the Service Provider may automatically or manually review User Content, including messages, where reasonably necessary.
When a report is submitted, the Service Provider may review the reported content together with a limited amount of surrounding context that is reasonably necessary to understand and investigate the report. This context may include messages from the same group or conversation, timestamps, user identifiers, group information, and related moderation or report history, but only to the extent reasonably necessary for the investigation.
The Service Provider may use automated moderation systems, including AI-based systems, to detect, flag, block, delay, or restrict User Content that appears to violate these Terms or may create a risk to users or the Application. Automated systems may make mistakes, and the Service Provider may use human review where appropriate.
The Service Provider may remove or restrict User Content, reset profile pictures, display names, or group names, issue warnings, place groups into automated moderation, limit access to features, suspend or terminate accounts, or take other appropriate action if User Content violates these Terms, applicable law, or creates a risk to users or the Application. In urgent or serious cases, the Service Provider may act without prior notice.
The Service Provider is not required to proactively monitor all User Content, but may take action when content is reported, detected, or otherwise brought to its attention.
Users can report problematic content through the in-app support channel or by contacting admin@fractalx.io. For legal, privacy, account, or urgent safety matters requiring human attention, Users should contact the Service Provider directly at the same address. If you believe that a moderation action was taken in error, you may contact the Service Provider at admin@fractalx.io.
6. In-app support and AI assistance
The Application provides an in-app support channel — for example for sending feedback or reporting a problem — which operates with an external AI-powered assistant. The Service Provider uses an AI-powered chatbot that uses the Service Provider's internal FAQ as its knowledge base to automatically answer frequently asked questions and to triage incoming requests.
Because the chatbot is AI-based and non-deterministic by nature, the Service Provider cannot guarantee that every answer it provides is fully accurate, complete, or up to date, and the chatbot can make mistakes. You should not rely on it as a sole source of truth for any decision with legal, financial, safety, or account-related consequences.
The Service Provider monitors in-app conversations where possible — in particular those that the AI marks as urgent — but with many requests received daily, individual chats may not always be read in real time. The Service Provider additionally relies on aggregated daily or weekly request summaries to monitor overall trends and recurring issues. Response times via the in-app chat are therefore not guaranteed.
If you have a genuine legal request, an account or safety issue, or any non-game-related matter that requires urgent human attention, please do not rely on the in-app chat. Instead, contact the Service Provider directly at admin@fractalx.io, which is the official channel monitored for such matters.
7. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED. THE SERVICE PROVIDER, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO WARRANTIES THAT (A) THE APPLICATION WILL MEET YOUR REQUIREMENTS, (B) THE APPLICATION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE APPLICATION WILL BE ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL MEET YOUR EXPECTATIONS.
8. Limitation of liability
While the Service Provider strives to ensure that the Application is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SERVICE PROVIDER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, CONTRACTORS, OR THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APPLICATION; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR TELEPHONE, COMPUTER DEVICE, OR ANY DATA STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE APPLICATION; (D) ANY INJURY OR DAMAGE TO YOUR DEVICE OR COMPUTER DEVICE RESULTING FROM YOUR USE OF THE APPLICATION; (E) ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY; OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT.
Notwithstanding anything to the contrary, the aggregate liability of the Service Provider and its affiliates, officers, directors, employees, agents, licensors, and contractors, and their respective shareholders, directors, officers, and employees, for all claims arising from or relating to your use of the Application shall not exceed the greater of (a) one hundred United States dollars (USD 100) or (b) the aggregate amount you have paid to the Service Provider in the twelve (12) months preceding the event giving rise to the claim.
9. Termination
The Service Provider may also wish to cease providing the Application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination:
- The rights and licenses granted to you in these terms will end.
- You must cease using the Application.
- You must delete the Application from your device.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Governing law
These terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between us regarding our Application, and supersede and replace any prior agreements we might have had regarding the Application.
11. Contact us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at admin@fractalx.io.